Support - Tabi

Q: How do I set up Tabi?

A: Simply download the app and grant location permissions when prompted. Tabi will automatically start tracking your travels in the background. No account creation or additional setup required.

Q: Why isn't Tabi tracking my location?

A: Check that you've granted "Always" location permission in iOS Settings > Privacy & Security > Location Services > Tabi. The app needs background location access to track your travels automatically.

Q: Where is my location data stored?

A: All your travel data stays on your device. We never upload your location information to any servers. Only you have access to your travel history.

Q: Can you see my location data?

A: No. Since all data is stored locally on your device, we have no access to your location information or travel patterns.

Q: Does Tabi use any internet connection?

A: Only to convert coordinates into city/country names using Apple's geocoding service. Your raw location coordinates are never sent to our servers.

Q: How often does Tabi track my location?

A: Tabi tracks your location every few hours to balance accuracy with battery life. The exact interval may vary based on your movement and device settings.

Q: Will Tabi drain my battery?

A: Tabi is optimized for minimal battery usage. It uses efficient background location tracking that shouldn't noticeably impact your battery life.

Q: How do I export my travel data?

A: Go to Settings > Export Data within the app. You can export your travel history in multiple formats for tax records, visa applications, or personal backup.

Q: What happens if I delete the app?

A: All your travel data will be permanently deleted since it's stored only on your device. Make sure to export your data first if you want to keep it.